The phone keeps disconnecting!
phone rings. I answer. It's my future mother-in-law.
We talk. She says, "Let me put Murray on." I wait.
Click. The phone is disconnected! I get a call back
in a minute. "Hi, Murray accidently hung up the phone."
Why did Murray accidently hang up the phone?
Well, here is a picture of the
phone. Notice the on-off switch on the side.
This switch is in a bad
location because it is on the "handle" of the phone.
As a result, the phone user accidently turns the
phone off, which causes the phone to disconnect!
This seems to happen frequently when
handing the phone to someone, switching ears or
repositioning the phone.
One solution would be to move the switch
away from the handle. If the purpose of locating the
switch on the handle
is to make it easy to turn the phone on or off with one hand,
then recessing the switch below the surface of the phone
would help avoid accidental switching.
Michael J. Darnell 1996-2010. All rights reserved.