Which number is it?
that you are on the telephone with someone at
the Department of Motor Vehicles. You are asked
for your automobile title number.
As you scan the title document for the number,
you see a large number at the lower right side
of the document. (See arrow.) You assume that
this is the title number.
However, upon closer examination,
a warning label above the number says "NOT A TITLE NO."!
This warning label indicates that
this large-sized number is quite often
confused with the actual title number.
The actual title number is at the top right
corner of the document but is
in a much smaller-sized print.
the automobile title number on this document
is the one people need to use, that number should
be obvious enough so that it can be easily found.
This could be done either by increasing the size
of the actual title number or by using color or
another characteristic to draw attention to it.
The number in large print which is
NOT the title number and has no
meaning or use to the automobile owner,
could be made more inconspicuous
by reducing its size. The number should also be labeled
as to what it is rather than what it is not.
Suppose you are a new student at
the university. You need to find your student ID
number. You can not remember it so
you look on your ID Card. There are 3 numbers.
None of the numbers are labeled. Which is
the student number?
Similar to the previous example,
the student ID number is probably the
most frequently accessed number on the card.
Therefore, the student
number should be labeled and it
should be the most prominent number on the card.
Document title photo courtesy of Jim McDonald.
ID card photo and idea courtesy of Jean Magne.
Michael J. Darnell 1998-2010. All rights reserved.